Hospitality Professionals

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    PERSONAL INFORMATION

  1. WORK SCHEDULE / PREFERENCES / AVAILABILITY

  2. EDUCATION

  3. EMPLOYMENT HISTORY

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Hospitality Professionals (full time) are essential in fulfilling the needs of the business by striving to "WOW" our guests by providing remarkable experiences and maintaining operational excellence.  At Chick-fil-A, the Hospitality Professionals role is more than just a job, it's an opportunity! Hospitality Professionals gain life experience that goes far beyond serving a great product in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds.

We do not require restaurant experience as a prerequisite for consideration of employment. However, highly-qualified candidates to join our Chick-fil-A Team must possess, among many others, the following traits to be competitive in our selection process:

  • A Heart of Service

  • Honor, Dignity, & Respect to All

  • Strong Interpersonal Skills

  • Professionalism

  • Availability

  • Punctuality

  • Coachability

  • Competitiveness

  • Enthusiasm

  • Reliability

  • Self-Motivation

  • Organization

  • Ability to Multi-Task

  • Strong Ethics

  • Well-Versed

  • Humility

  • Eagerness to Learn

  • Initiative

  • Sense of Purpose Beyond Themselves

  • Sincerity

  • Great Stewardship

  • Honest


This is a full time, year round position. Based upon the duties and responsibilities this role is reserved for adults 18+years of age or older

Duties and Responsibilities:

Be purposeful in living out the Create Raving Fan Strategy, which includes:

  • Execute Operational Excellence:

  • Speed of Service, Accuracy of Order, Attentive & Courteous & Cleanliness

  • Drive Second Mile Service (2MS) by Delivering WOW Experiences

  • Go beyond everyday expectations by Anticipating Needs

  • Being Sincere with your personal service to Guests and Team mates

  • Teamwork with focus on Excellence

  • Must be able to meet the physical demands of the position which includes, but is not limited to, standing for up to 9 hours and lifting up to 50lbs.

  • Honors and encourages others to follow the visions and values of the restaurant

 

Positional Duties in the Back of House include:

  • Breading chicken, prep, assembling and serving our “cravable” products

  • Cleaning and dishes

  • Receiving and storing truck

  • Opening and closing duties

Positional Duties in the Front of House include:

  • Taking orders and accepting payment in accordance with Chick-fil-A procedure

  • Executing Raving Fan Strategy

  • Fulfilling order with intentionality to order accuracy

  • Providing friend, fast and remarkable customer service

  • Opening and closing duties

 

Required Qualifications:

  • Meet ethical, integrity, and character criteria of Chick-Fil-A standards

  • Pass US Department of Homeland Security E-Verify

  • Completed employee folder -- All required paperwork

  • Due to labor restrictions for equipment, and limits to hours that can be worked, most positions require a minimum starting age of 18 years old.


Our Team Member benefits:

  • Flexible Hours You have commitments to your family, friends, school or sports teams. We manage our flexibility with a week by week schedule and require a two week notice towards time-off requests.
  • Closed Sundays All Chick-fil-A restaurants are closed on Sundays! You have a dedicated day off to spend with family, friends and other activities.
  • Competitive Pay Along with competitive pay, you will work in a nurturing environment where you will learn valuable business and people skills.
  • It's a Great Place to Work At Chick-fil-A, team members are more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
  • Employee Meals When working a shift, you will be provided a meal during your break.
  • College Scholarship Opportunities In 2018, Chick-fil-A was proud to award $14.6 million to more than 5,700 Team Members.
  • Personal & Professional Development Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Leaders are dedicated to mentor and coach team members to be prepared for the next step in their career journey.


Schedule Requirement:

  • Full Time: 40 hours per week (for day and/or night shifts)

  • Open availability: can be scheduled whenever the business needs

  • Must work a minimum of 3 Saturdays per month

Job Types: Full-time

Salary: $9-$12 per hour

Location: Beachwood, OH
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